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Tucker® USA Blog

  • Customer Service Really Isn’t That Hard - Tucker® USA

    Customer Service Really Isn’t That Hard

    Customer Service Really Isn’t That Hard I had a hard drive crash and, unfortunately I hadn’t backed up some of the photos and documents on it. So I sent it...

    My Store Admin |

  • 5 Secrets to Having the Best Employees - Tucker® USA

    5 Secrets to Having the Best Employees

    5 Secrets to Having the Best Employees   Just the word, Employee, will elevate stress levels in every business owner. Are they worth it? How do you find them? How do...

    My Store Admin |

  • 5 Steps to Proper Pricing - Tucker® USA

    5 Steps to Proper Pricing

    5 Steps to Proper Pricing At least once a month we get a call or an email from a competitor asking for an estimate. Of course they don’t identify themselves,...

    My Store Admin |

  • Employee Certification - Tucker® USA

    Employee Certification

    Employee Certification “Can I have a raise?”It’s hard for a boss to be ready for that question. It comes when you have 30 other things on your mind and all...

    My Store Admin |

  • The Opportunity to Learn - Tucker® USA

    The Opportunity to Learn

    The Opportunity to Learn I had a list of topics to write about and then I was reminded of something even more important to share. Today I got called out...

    My Store Admin |

  • Equipment and Programs - What to Buy? - Tucker® USA

    Equipment and Programs - What to Buy?

    Equipment and Programs - What to Buy? Spring! Window cleaners see it as more than flowers, bike rides, and sidewalk cafes. We see money. Our schedule fills up effortlessly and...

    My Store Admin |

  • ISO 9000 for Window Cleaners - Tucker® USA

    ISO 9000 for Window Cleaners

    ISO 9000 for Window Cleaning Back in the 90’s, while I was going to graduate school the company I was working for saddled me with the responsibility of ISO 9000...

    Shawn Gavin |

  • Working as a Kid (Lessons Learned) - Tucker® USA

    Working as a Kid (Lessons Learned)

        Horses are Great Listeners. I’d go with my grandpa at the crack of dawn and help feed the cows and chickens and then he’d give me a few...

    My Store Admin |

  • The Law of Diminishing Returns - Tucker® USA

    The Law of Diminishing Returns

      When I think about the effort I put into a task, I unconsciously do a calculation about how much time it will take versus how much time it can...

    My Store Admin |

  • Notes - the Key to a Successful Business - Tucker® USA

    Notes - the Key to a Successful Business

    Technology is great for many things, but the one thing I’ve never been able to replace with apps, programs, and spreadsheets is simple note-taking. Putting things down so they don’t...

    My Store Admin |

  • How To Use A Stopwatch - Tucker® USA

    How To Use A Stopwatch

    The gym teacher had a whistle and a stopwatch. He would yell out, “Ready, set, go,” and dramatically click that stopwatch to show kids he was serious, that this run...

    My Store Admin |

  • A Tale of Folly - Tucker® USA

    A Tale of Folly

    A Tale of Folly by Rick Wren   How about a true story with a moral? Let’s start with the moral:Get all your information up front.Years ago I had an...

    My Store Admin |