Pandemic Business Lessons
Let me start by saying that this isn’t about whether covid was, or is, a real danger. I’m not taking a stand in order to have an argument. But there...
My Store Admin |
Let me start by saying that this isn’t about whether covid was, or is, a real danger. I’m not taking a stand in order to have an argument. But there...
My Store Admin |
Customer Service Really Isn’t That Hard I had a hard drive crash and, unfortunately I hadn’t backed up some of the photos and documents on it. So I sent it...
My Store Admin |
5 Secrets to Having the Best Employees Just the word, Employee, will elevate stress levels in every business owner. Are they worth it? How do you find them? How do...
My Store Admin |
5 Steps to Proper Pricing At least once a month we get a call or an email from a competitor asking for an estimate. Of course they don’t identify themselves,...
My Store Admin |
Employee Certification “Can I have a raise?”It’s hard for a boss to be ready for that question. It comes when you have 30 other things on your mind and all...
My Store Admin |
The Opportunity to Learn I had a list of topics to write about and then I was reminded of something even more important to share. Today I got called out...
My Store Admin |
Equipment and Programs - What to Buy? Spring! Window cleaners see it as more than flowers, bike rides, and sidewalk cafes. We see money. Our schedule fills up effortlessly and...
My Store Admin |
ISO 9000 for Window Cleaning Back in the 90’s, while I was going to graduate school the company I was working for saddled me with the responsibility of ISO 9000...
Shawn Gavin |
Horses are Great Listeners. I’d go with my grandpa at the crack of dawn and help feed the cows and chickens and then he’d give me a few...
My Store Admin |
When I think about the effort I put into a task, I unconsciously do a calculation about how much time it will take versus how much time it can...
My Store Admin |
Technology is great for many things, but the one thing I’ve never been able to replace with apps, programs, and spreadsheets is simple note-taking. Putting things down so they don’t...
My Store Admin |
The gym teacher had a whistle and a stopwatch. He would yell out, “Ready, set, go,” and dramatically click that stopwatch to show kids he was serious, that this run...
My Store Admin |
A Tale of Folly by Rick Wren How about a true story with a moral? Let’s start with the moral:Get all your information up front.Years ago I had an...
My Store Admin |