Pandemic Business Lessons
Let me start by saying that this isn’t about whether covid was, or is, a real danger. I’m not taking a stand in order to have an argument. But there...
My Store Admin |
Tucker® USA Blog
Pandemic Business Lessons
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Customer Service Really Isn’t That Hard
Customer Service Really Isn’t That Hard I had a hard drive crash and, unfortunately I hadn’t backed up some of the photos and documents on it. So I sent it...
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5 Secrets to Having the Best Employees
5 Secrets to Having the Best Employees Just the word, Employee, will elevate stress levels in every business owner. Are they worth it? How do you find them? How do...
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5 Steps to Proper Pricing
5 Steps to Proper Pricing At least once a month we get a call or an email from a competitor asking for an estimate. Of course they don’t identify themselves,...
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Employee Certification
Employee Certification “Can I have a raise?”It’s hard for a boss to be ready for that question. It comes when you have 30 other things on your mind and all...
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The Opportunity to Learn
The Opportunity to Learn I had a list of topics to write about and then I was reminded of something even more important to share. Today I got called out...
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Equipment and Programs - What to Buy?
Equipment and Programs - What to Buy? Spring! Window cleaners see it as more than flowers, bike rides, and sidewalk cafes. We see money. Our schedule fills up effortlessly and...
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ISO 9000 for Window Cleaners
ISO 9000 for Window Cleaning Back in the 90’s, while I was going to graduate school the company I was working for saddled me with the responsibility of ISO 9000...
Shawn Gavin |
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Working as a Kid (Lessons Learned)
Horses are Great Listeners. I’d go with my grandpa at the crack of dawn and help feed the cows and chickens and then he’d give me a few...
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The Law of Diminishing Returns
When I think about the effort I put into a task, I unconsciously do a calculation about how much time it will take versus how much time it can...
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Notes - the Key to a Successful Business
Technology is great for many things, but the one thing I’ve never been able to replace with apps, programs, and spreadsheets is simple note-taking. Putting things down so they don’t...
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How To Use A Stopwatch
The gym teacher had a whistle and a stopwatch. He would yell out, “Ready, set, go,” and dramatically click that stopwatch to show kids he was serious, that this run...
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A Tale of Folly
A Tale of Folly by Rick Wren How about a true story with a moral? Let’s start with the moral:Get all your information up front.Years ago I had an...
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