What is your warranty?
We guarantee all Tucker® pole sections, clamps, and any of our purification systems to be free from manufacturer defects for five years. We warranty all other products (except for filtration components like RO membranes, filters, etc.) for one year from the day you receive them. If you experience a problem with your water-fed pole, brush, or system, reach out to us, and we'll make it right.
What is your return policy?
You can return any unopened, unused products within 30 days. Returns take 3-5 days to process after we receive the item in return.
See our Return Policy here.
Do you ship to my country?
We ship worldwide and have distributors all around the world! We have highly competitive shipping rates with major shipping companies. If you need more information about shipping to a particular country, please reach out and let us know. Most orders ship within 2 business days.
Can you help me find a professional window cleaner or power washer?
If you are searching for a commercial window cleaning service, we recommend visitng the International Window Cleaning Association. They provide a list of certified professionals across the world.
If you need a professional pressure washing service, we recommend the Find a Contractor option at the Power Washers Of North America association.
What forms of payment do you accept?
We take all major credit cards, cash, check and wire transfer. If you need to arrange for a check or wire transfer, please contact us at 303-663-1779
Do you offer wholesale pricing?
Yes, certainly we do! If you are a distributor or retailer who is interested in carrying our water fed poles or window cleaning equipment, please contact us at: orders@rhgproducts.com